Shipping Policy
 
Shipping Rates: We ship worldwide. Please add desired items to your cart to view you shipping cost. This requires no personal information other than your postal code.
 
Available Sevices: FedEX/UPS Ground
                               2nd day Delivery
                               Overnight Delivery
                               International Economy
 
Minimum:The minimum order is 1 yard.

 Domestic Delivery Time: Please allow 6-8 business days for your order to arrive. Your order will ship from our St. Louis, MO warehouse via FedEx Ground or from our other fufillment centers via UPS. We ship samples orders 1st Class Mail. We will E-Mail your shipping confirmation and tracking number. If the items you selected will take more than 6-8 business days to arrive, we will E-Mail you a new ship date.

 
PO Box: We cannot ship to a PO Box. Please provide street address.
 
APO/FPO:

International Delivery Time:Please allow 7-21 business days
 
International Duty/Customs Fees: The shipping charges do not include any customs or duty charges that may be due in a particular country. HouseFabric.com has no control over those charges and they are the sole responsibility of the person placing the order. Brokerage Fees are included in the shipping charges.
 
What if my package arrived damaged?
If your package arrives looking damaged, carefully open it from the other end of the roll and inspect the fabric. If the fabric is damaged, save the wrapper for the shipping company's inspection. We will exchange any fabric damaged by the shipping company in accordance with the shipping company's procedures and authorization.
Please contact us at tracy@housefabric.com for exchange instructions.
 
What if my fabric is lost?
It is extremely rare for a shipment to be lost.

HouseFabric.com is NOT responsible for any loss or damage due to packages left at your doorstep by delivery drivers; however, we will file a claim for lost or damaged packages and do everything we can to rectify the problem.

 

The delivery person may leave packages at residential addresses without obtaining a signature. If you didn't receive your delivery, thoroughly check the area of your residence, including:

Under the doormat

In the bushes

Between the doors

In window wells

With your housemates and neighbors

Under the garage door

Alternate entrances

Along the fence

The office for apartment complexes

If you believe your package was lost during shipment, give us a call immediately at 1-314-968-0090 or email customerservice@housefabric.com