It is extremely rare for a shipment to be lost.
HouseFabric.com is NOT responsible for any loss or damage due to packages left at your doorstep by delivery drivers; however, we will file a claim for lost or damaged packages and do everything we can to rectify the problem.
The delivery person may leave packages at residential addresses without obtaining a signature. If you didn't receive your delivery, thoroughly check the area of your residence, including:
Under the doormat
In the bushes
Between the doors
In window wells
With your housemates and neighbors
Under the garage door
Along the fence
The office for apartment complexes
If you believe your package was lost during shipment, give us a call immediately at 1-314-968-0090 or email email@example.com